Privacy Policy

Last Updated: October 21, 2025

At Apollo International Patient Services ("we", "our", or "us"), accessible from https://apollohospitals.international-patient.com/, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your information when you use our website and medical coordination services. This website is operated by Nile Medicare Inc., who also own and manage international-patient.com and related subdomains.

Contact Information

Business Address: Nile Medicare, Ventures Park, 5 Kwaji Cl, Maitama, Abuja 904101, Federal Capital Territory, Nigeria

Phone: +91 80760 36335

Email: care@international-patient.com

Website: https://apollohospitals.international-patient.com/

Authorized Partnership Disclosure

Nile Medicare Inc. are authorized Medical Value Travel (MVT) partners of Apollo Hospitals. Acting as official representatives, we facilitate international patient access to Apollo Hospitals’ healthcare expertise and services. This affiliation affirms our commitment to maintaining transparent, ethical, and compliant patient coordination aligned with Apollo Hospital’s high standards.

Information We Collect

  • Personal Information: Name, email, phone, and other identifiers you voluntarily share via website forms, chats, or inquiries.
  • Health Information: Medical records, reports, or health details submitted for consultation, second opinions, or appointment requests. All such information is handled with strict confidentiality.
  • Technical Data: Device/browser type, IP address, operating system, usage data, analytics, and site interaction details—collected automatically for analytics and website functionality.
  • Cookies & Tracking: Cookies and related technologies for website operation, analytics, personalization, and advertising (including Google Ads remarketing and conversion tracking). No sensitive health data is used for ad targeting.

How We Use Your Information

  • To provide appointment coordination, consultations, and healthcare travel services.
  • To respond to inquiries and facilitate patient support.
  • To analyze website usage, improve performance, and personalize your experience.
  • To display non-personalized ads and measure conversions (as permitted by Google Ads policies).
  • To comply with legal, regulatory, or safety requirements.
  • Your data is processed lawfully, transparently, and in keeping with healthcare privacy standards.

Google Ads Remarketing & Advertising Disclosure

  • We use Google Ads features—including remarketing and conversion tracking.
  • Third-party vendors (including Google) may display our ads across the internet based on website visits, using cookies or anonymous identifiers.
  • No sensitive medical or private health information is used for personalized advertising, in compliance with Google Ads healthcare policy.
  • You can opt out of Google's ad cookies via Google Ads Settings or the Network Advertising Initiative.

Sharing and Disclosure

  • Your data is never sold or rented.
  • Data may be shared with:
    • Medical staff or partner hospitals for your care, under strict confidentiality
    • IT, analytics, or service providers who help run our platform (contractually bound to privacy)
    • Authorities, as legally required

Data Security

  • Data is stored securely on encrypted servers, protected against unauthorized access.
  • Only authorized staff have access to health and operations data.
  • Regular audits, system reviews, and updates ensure robust protection.

Your Rights & Choices

  • You may request access, correction, or deletion of your personal data in line with legal rights and medical requirements.
  • You can withdraw consent or opt out of marketing and remarketing at any time.
  • Contact us at care@international-patient.com or +91 80760 36335 to exercise these rights.

Cookies Policy

  • We use cookies for site functionality, analytics, and permitted advertising.
  • You can manage cookie preferences through your browser. Disabling cookies may impact features and experience.
  • Google Ads cookies are used only for permitted, non-sensitive visitor activity tracking.

External Links

Our website may link to independent hospitals, travel services, or third-party platforms not operated by us. Their privacy policies apply; we are not responsible for their data practices. Always review third-party privacy policies before use.

Policy Changes

We may update this policy periodically to reflect changes in law or operations. Any updates will be posted on this page with a revised date. If you continue to use our website after updates, you accept the current policy.